The largest community of pharma leaders

Health Systems Build Decision-Making Frameworks to Improve Care and Financial Health

DALLAS–()–TractManager, the leader in strategic sourcing, contract lifecycle management, and provider management, today announced the public release of a white paper that demonstrates how healthcare organizations can deliver higher-quality care and remain financially viable by creating innovations in policy and process that are the hallmarks of what are known as Highly Reliable Organizations. These are organizations that successfully avoid catastrophe, despite a high level of operational risk and complexity.

The white paper, Toward a High Reliability Organization: Predictable, Transparent Decision-Making for Modern Health Systems, was created by Mark Kestner, MD, Chief Medical Officer. Medical error is the third-leading cause of death in the U.S., Kestner points out, but a report by the Institute of Medicine’s Committee on the Quality of Health Care in America concluded that most medical errors result from faulty systems and processes—not individuals. The way to repair those faulty processes and reduce errors is through operational optimization, Kestner writes, and this requires “an appropriate combination of supporting technologies, evidence sources, and team collaboration.”

The paper goes on to describe the five attributes of highly reliable organizations and provides a case study describing how the decisions in one large health system were fragmented among many departments. By adopting a flexible, cross-departmental decision-making framework and adhering to the concepts of high reliability — standardization, team focus, and flexibility — the system was able to develop a more consolidated and collaborative decision-making process aligned to its size and growth.

“As we transition to a value-based care model,” says Kestner, “quality measurement and reporting will be required for reimbursement. But beyond concerns of reimbursement, becoming a highly reliable organization promotes movement toward zero patient harm, which is ultimately the real driving force behind any quality initiative.”

Healthcare executives are invited to download the white paper. In addition to the white paper, TractManager will publish a series of monthly blogs to help healthcare organizations improve their financial health by taking advantage of the wealth of information hidden in the data they already possess. The blog series is available on throughout the remainder of 2020.

About TractManager

TractManager’s healthcare-specific application suite serves three out of five U.S. hospitals. Serving the healthcare industry with integrity for more than 30 years, TractManager is the first mover in strategic sourcing, enterprise contract lifecycle management, provider management and evidence-based data. The company’s more than 450 highly skilled and experienced professionals help clients to improve cash flows by reducing their capital and nonlabor costs and to conform their contract, policy, and procedure management to meet regulatory requirements. For more information, visit


Recent Articles

AVROBIO to Present at Two Upcoming Investor Conferences

CAMBRIDGE, Mass.--(BUSINESS WIRE)---- $AVRO--AVROBIO, Inc. (Nasdaq: AVRO), a leading clinical-stage gene...

Global Neurofibromatosis Treatment Drugs Market to Surpass US$ 21,223.7 Million by 2027, Says Coherent Market Insights (CMI)

SEATTLE--(BUSINESS WIRE)-- #NeurofibromatosisTreatment--The Asia Pacific is expected to witness significant growth...

FDA Approves Nucala as the First and Only Biologic Treatment for Hypereosinophilic Syndrome (HES)

LONDON--(BUSINESS WIRE)--GlaxoSmithKline plc (GSK) (LSE/NYSE: GSK) today announced the US Food...

Novocure Honors Mesothelioma Day with Activities to Raise Awareness of Mesothelioma and Support the Community

ST. HELIER, Jersey--(BUSINESS WIRE)--Novocure announced today initiatives to bring attention to...

Veracyte Receives ADLT Status for Envisia Genomic Classifier From Centers for Medicare and Medicaid Services

SOUTH SAN FRANCISCO, Calif.--(BUSINESS WIRE)--Veracyte Receives ADLT Status for Envisia Genomic...
2020 Call for Writers

Are you looking to inspire others in the pharma industry through your writing? You’re invited to submit your articles to become a Featured Writer for The Pharmaceutical Marketing Group website.